Unlimited FAQs

Washing a Loaner Vehicle While the Club Vehicle is in the Shop
We realize that sometimes your car has to go into the shop, but you want to continue driving around in the clean car to which you’ve been accustomed!   Here...
Sun, 12 Jan, 2020 at 12:01 PM
Add an Additional Car to My Account
If you are replacing a vehicle, it is best to CHANGE the vehicle that is in your record.  That way, you won't lose any time; any remaining time will tr...
Mon, 19 Feb, 2018 at 6:24 PM
Change my Email Address, Phone Number, Name or Other Personal Information in My Record
Easy! To do so 1) Login here; 2) On the top-left section titled "CUSTOMER INFORMATION", click the CHANGE button.; 3) Have at it...
Wed, 24 Jan, 2018 at 1:28 PM
When is My Next Billing Date? Can it be Changed?
Good question!  You can log into your account and check that anytime. To do so 1) Login here; 2) Under your vehicle listing, find the vehicle yo...
Wed, 24 Jan, 2018 at 1:46 PM
Transferring Time From One Vehicle to Another
If you have sold a vehicle, but still have remaining time on that vehicles membership, we have to options for you: 1) Under that vehicle, the CHANGE but...
Wed, 24 Jan, 2018 at 1:55 PM
How to Get the Most Out of Your Unlimited Club Membership
Watch this short 3 minute video for some great tips on getting the most out of your membership! www.JaxKarWash.com/welcome/
Wed, 24 Jan, 2018 at 1:57 PM
How Do I Get a New FastPass/Window Sticker for a New Windshield?
There is nothing to do!  We no longer use FastPasses; your vehicle will be tracked by License Plate and Vehicle Recognition software!  Just pull up to the ...
Sun, 12 Jan, 2020 at 1:27 PM
What is Cross-Grading?
Cross-Grading is really cool, and cost you nothing.  Zilch.  Zero.  It allows you to choose a different wash on a visit if you wish. If you have a 35.9...
Sun, 11 Feb, 2018 at 10:24 AM
Redeem a Gift Card / Apply it To Your Club Membership
EXISTING MEMBERS: If you have a Jax gift card that you would like to apply to your existing Unlimited Club Membership, please visit the lobby at any one of...
Wed, 11 Jul, 2018 at 5:38 PM
A Cancelled Credit Card Was Removed from the Jax System
When the bank or credit card issuer closes a credit or debit card because it's been compromised or expired, or the account has been closed, it will be ...
Mon, 29 Jul, 2019 at 12:03 PM