Canceling an Unlimited Club Membership


We appreciate your membership and the opportunity to serve you. If there is anything we can do to help before you cancel, please let us know - we’re always happy to assist.


How to Cancel Your Membership


1. Log into your account at Jax & Jilly's Unlimited Club

2. Select the vehicle you would like to cancel

3. Click the CANCEL button

4. Follow the on-screen instructions

5. Wait for the confirmation page to ensure your cancellation request was submitted successfully


After You Cancel


Your membership will remain active through your current paid-through date. You may continue washing your vehicle until that date.


Going Away Temporarily?


If you plan on coming back, you may want to use the Pause option instead of canceling your membership.



Don’t See the CANCEL Button?


There are usually two possible reasons:


1. Your membership is currently on Pause and must be reactivated before it can be canceled

2. Your account is already inactive


If your account is inactive, no additional action is needed.



Need Additional Help?


Open a support ticket here: Support Ticket - Jax & Jilly's Car Wash