Unlimited FAQs

Cancel a Vehicle in the Unlimited Club
To cancel a vehicle's Unlimited Membership, please login to your account at www.JaxKarWash.com/clubfix.  Next to the vehicle you wish to cancel, clic...
Sun, 18 Feb, 2018 at 9:59 AM
New Vehicle - Changing Car
If you are replacing a vehicle, it is best to CHANGE the vehicle that is in your record.  That way, you won't lose any time; any remaining time will tr...
Tue, 6 Jun, 2017 at 6:34 AM
Vacation Hold
Leaving town for while? Storing a car for the season? Extended Travel? Put a vehicle on Vacation Hold! Allowed once per year; A minimum of ...
Wed, 7 Jun, 2017 at 7:57 PM
Billing History - Receipt Request
Need a copy of your receipt? Need to see your Billing History/Statements? No problem!  That is all available for you on your Account page. Just ...
Wed, 7 Jun, 2017 at 8:03 PM
Update Payment Method - Change Credit Card - Update Expiration Date - Billing Address
Need to update your Credit Card number, expiration date or billing address? Easy as pie! Just login to www.JaxKarWash.com/club; At the top-cente...
Wed, 24 Jan, 2018 at 1:29 PM
Add More Than One Credit Card to Your Account
Do you have more than one Unlimited vehicle, but want them billed to separate credit cards? No problem! Just login to www.JaxKarWash.com/club; At t...
Wed, 7 Jun, 2017 at 8:28 PM
Quality of Service Concern or Speed Comment
We care how you feel and we want you to love our service.  If you don't, please let us know and we'll do whatever we can to make it right. Are...
Sun, 18 Feb, 2018 at 9:54 AM
Birthday Wash for Unlimited Members
As you may know, we offer a free wash on someone's birthday. If you are an Unlimited Member, there is no charge for your wash anyway, so if you would l...
Thu, 10 Aug, 2017 at 7:02 PM
Help Logging In To Account
Login Help - Step-By-Step (1) First, on the LOG IN page, click on this link.... (2) Read your options... (3) Success Message... ...
Wed, 24 Jan, 2018 at 10:01 AM
About Refund Requests
As stated on the terms agreed to at signup, if the member does not want to continue their membership, it is the member’s responsibility to cancel their p...
Sun, 31 Dec, 2017 at 10:42 AM